Systems & Specials
Components
Warranty & Returns
- If you think you have a faulty product please complete this form so we can issue you an Return Authorisation (RA) number. This RA# will enable us (and you) to keep track of the return more efficiently.
- Once we issue you this RA Number you can return the product to us for testing and repair/replacement as necessary.
Warranty Returns
- Products returned without a valid RA number will not be accepted and will be returned to you at your expense.
- We will test only for the fault description you provide, so please make it brief but accurate.
- Goods being returned are not considered faulty until we confirm the fault (so they should still be handled as if they're not faulty!)
- A labour fee will be charged for the return of non-faulty goods and any physical damage to goods will immediately void the warranty.
- Goods returned that were not supplied by TasTech Ltd will incur a handling fee.
Things to note about returns
Manufacturer Support Contact Numbers
| Manufacturer | Phone |
|---|---|
| Acer | 0800 223-769 |
| AOC | 0800 42-66-77 |
| AMD | 0800 880-159 |
| Brother | 0800 500-751 |
| Canon | 0800 222-666 |
| D-Link | 0800 900-900 |
| Dynalink | 0800 653-962 |
| Epson | 0800 237-766 |
| Fujifilm | 0800 242-646 |
| HP | 0800 441-147 |
| Intel | 0800 444-365 |
| Kyocera | 0800 459-6237 |
| Linksys | 0800 441-528 |
| Logitech | 09 476-4620 |
| Microsoft | 0800 800-004 |
| Philips | 0800 477-999 |
| Samsung | 0508 726-786 (0508 SAMSUNG) |
| Sony | 0800 766-969 |
| Toshiba | 0800 445-439 |
| Viewsonic | 0800 00-88-22 |
Custom System Editor